Call Centers Arlington MA

This page provides relevant content and local businesses that can help with your search for information on Call Centers. You will find informative articles about Call Centers, including "What is a Call Centre?". Below you will also find local businesses that may provide the products or services you are looking for. Please scroll down to find the local resources in Arlington, MA that can help answer your questions about Call Centers.

Comnet Services Inc
(781) 729-4600
7 Mckay Ave
Winchester, MA
Association of Support Professionals
(617) 924-3944
66 Mt. Auburn St
Watertown, MA
The Association of Support Professionals
17 Main Street
Watertown, MA
Logica, Inc.
(617) 476-8000
32 Hartwell Avenue
Lexington, MA
Able Phone Service of Waltham
(781) 642-1800
104 Pine St
Waltham, MA
Apex Communications
(978) 475-3423
7 Mckay Ave
Winchester, MA
Department of Speech & Language Processing, BBN Technologies
(617) 873-8000
10 Moulton Street
Cambridge, MA
Fulfillment PLUS
(877) 337-7587
39 Green Street
Waltham, MA
Cambridge Answeing Bureau
(617) 661-1700
268 Centre St
Newton, MA
ClearOne, Inc.
(781) 938-0005
14 Tower Office Park
Woburn, MA

What is a Call Centre?

Call Centre is defined as

the centralized office where either incoming calls are received or outgoing calls are made or both depending on the type of services which the call centre is providing.

In a Call Centre generally many employees are working at a time for servicing the customers . Here each and every employee is equipped with a computer, telephone set and a headset connected to telecom switch, etc . The other latest developed technology which a Call Centre can have includes Speech Recognition Software and many more for better handling of customers which in turn results in increasing the company’s productivity as well as company’s image in the eyes of customers.

Call Centre is a better and more efficient means of interaction with a customer and when outsourced it can also help in decreasing the operating cost of the company. Call centre also offers many advantages like: -
(a) Centre helps in enhancing the market coverage.
(b) It also enhances reporting and marketing testing capabilities.
(c) It also helps in various types of transaction and accounting services.
(d) It provides an immediate solution to the customer’s queries.
(e) It provides employment opportunities to many persons and many more.

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